Bought Some Clothing Online and Are Not Satisfied With Your Purchase – IELTS Writing Task 1 General Semi-Formal Letter

The semi-formal letter is one of the types of IELTS Writing Task 1 General. Mastering letter writing is essential for achieving a high score. Through this blog, based on the topic “Bought Some Clothing Online and Are Not Satisfied With Your Purchase,” you’ll learn the best practices for addressing the key elements of a successful semi-formal letter, including the appropriate tone, structure, and content.

Get a complete understanding of IELTS Writing Task 1 General Letter Writing with this interactive video – IELTS General Writing Task 1 (COMPLETE) with BAND 8+ SAMPLE LETTERS!

Question

Band 7 Sample Formal Letter For Topic – Bought Some Clothing Online and Are Not Satisfied With Your Purchase

Dear Ajio,

I am writing to express my dissatisfaction with the recent purchase of a men’s casual shirt I made from your online store. On March 10th, 2024, I placed an order for a striped, button-down shirt (Order #TFL1227). However, upon receiving the package, I noticed significant discrepancies between the product advertised on your website and the actual item delivered.

The primary issue lies in the fabric quality and pattern of the shirt. While the website displayed a crisp, well-defined striped pattern, the shirt I received had a faded, blurred design. Additionally, the fabric feels thin and flimsy, which is not the level of quality I expected from your brand. This deviation from the advertised product is quite substantial.

I would appreciate a replacement shirt that accurately reflects the product description and images on your website. Given an upcoming casual event next week, an urgent resolution would be highly appreciated.

Best Regards,

Sameer Vohra

(Words: 154)

Band 8 Sample Formal Letter For Topic – Bought Some Clothing Online and Are Not Satisfied With Your Purchase

Dear H&M,

I am writing to express my deep disappointment with the recent purchase of a winter coat I made from your online store. On Feb 12th, 2024, I placed an order for a knee-length, hooded parka (Order #SHM3912), eagerly anticipating a high-quality, warm winter coat based on your brand’s reputation. However, upon receiving the package, I discovered significant discrepancies between the advertised item and the actual coat delivered.

The most glaring issue lies in the insulation and hood quality of the coat. While the website portrayed a thick, well-insulated parka with a faux-fur-lined hood, the coat I received felt thin and poorly insulated, lacking the warmth promised by the product description. Moreover, the hood lacks the advertised faux-fur lining, which was a key feature that influenced my purchase decision. This substantial deviation from the advertised product is unacceptable.

In light of this disappointing experience, I kindly request a replacement winter coat that accurately reflects the product description and images on your website. As the cold weather persists, an urgent resolution would be greatly appreciated to ensure I have a suitable coat for the remaining winter months.

Best Regards,

Rajeev Rastogi

(Words: 192)

Band 9 Sample Formal Letter For Topic – Bought Some Clothing Online and Are Not Satisfied With Your Purchase

Dear Zara,

I am writing to express my profound dissatisfaction and disappointment with the recent purchase of a leather handbag I made from your online store. On March 10th, 2024, I placed an order for a genuine leather tote bag (Order #ABC123), anticipating a high-quality, durable product befitting your brand’s esteemed reputation. However, upon receiving the package, I was dismayed to discover significant discrepancies between the advertised item and the actual bag delivered, which has left me deeply disappointed and disillusioned with your company’s standards.

The most egregious issue lies in the stark contrast between the leather quality portrayed on your website and the actual product received. While the website depicted a rich, supple, full-grain leather bag, the tote I received appears to be made of low-quality, corrected-grain leather with an artificial, plastic-like finish. Furthermore, the stitching needs to be fixed and uneven, which is a far cry from the level of craftsmanship one would expect from a reputable brand such as yours. This substantial deviation from the advertised product is simply unacceptable and has severely undermined my trust in your company.

In light of this deeply disappointing experience, I request an immediate replacement handbag that accurately reflects the product description and images on your website. An urgent resolution would be greatly appreciated to restore my faith in your brand’s commitment to delivering high-quality, accurately represented products.

Best Regards,

Anjali Verma

Also Check:

• IELTS General Writing Task 1 Sample Semi-Formal Letters
• Informal Letter: Definition, Format, & Examples
• IELTS General Writing Task 1 Practice Tests
• Academic IELTS Writing Task 2 – Topic : General Line on Health (October, 2015) & Band 9.0 Model Essay